Free Shipping* to Canada & USA
*Shipping surcharges may apply to remote areas & on oversized products
We ship daily Monday - Friday using CanPar, UPS, Canada Post & USPS from our Warehouse
Delivery times are dependent on customers' location - usually 2-7 days
If you are not satisfied with your purchase, you may return it within 30 days of receipt
The item must be in its original condition and packaging, and cannot have been assembled, installed, or modified in any way
There will be a 20% restocking fee deducted from your refund
Return shipping is at the expense of the customer and is non-refundable
Defective products will be replaced or can be returned for a full refund
For more information & complete details
HTTP://www.fireflykidslighting.com/pages/returns-and-exchange
