Returns and Exchanges

Your satisfaction is our top priority. If you are not completely satisfied with your purchase you may return it within 30 days of delivery.  If 30 days have gone by since your delivery, unfortunately, we can’t offer you a refund or exchange.

Our 2023 Extended holiday returns policy allows items purchased between November 1, 2023 and December 25, 2023 to be returned until January 31, 2024. 

All returns will be subject to a 20% restocking fee which will be deducted from your refund. 

Return shipping fee is at the expense of the customer and is non-refundable.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We cannot accept returns that have been assembled, modified or installed.

To return your product, send us a return request to


CANADIAN Returns should be shipped to 200 Mostar Street, Unit 105, Stouffville, Ontario, L4A4T7, Canada.
You are responsible for paying the return shipping fees.

AMERICAN Returns should be shipped to 6420 Inducon Drive W, Suite E, SE #52490, Sanborn , NY , 14132, US
You are responsible for paying the return shipping fees.

Once your return is received and inspected, and given that it meets the requirements, we will issue a refund within 48 hours.

We only replace items if they are defective or damaged. Exchanges or replacements can be made for defective parts within 30 days of receipt
Additionally, electrical components of our light fixtures are covered up to 1 year. If you would like to send a request for an exchange, please email us at