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Customer Reviews
It's looks very good and is exactly what we were looking for. However, there is a plastic lining that I can't believe is there. I understand that it is to hold the green paper, but it is extremely annoying. It reflects the light bulb so you see it double and it kind of moves as you walk around it. I ended up covering the inside with parchemin paper. It completely solved the issue, but it is now a little more opaque then we wanted.
It would be awesome if that issue was corrected, in the meantime it need working around to make it usable.
Other than that, great service by the company, we had a problem with shipping and they solved it quickly.
Thanks
Thank you for your feed back. The purpose of the liner is a protective measure that is standard as per our cUL certification. It prevents the shade material from over heating in case the light bulb used is a higher wattage then is recommended. To enhance the design of the fern leaves we specifically used a clear liner as opposed to a white liner. We do not recommend that you modify our products in any way as it affects the safety, and warranty.
We are sorry to hear you do not like the clear liner. Your satisfaction is our top priority and we would be more then happy to exchange the light for you.
Please contact us if you would like to go ahead with an exchange.
Thank you again for taking the time to provide us with your feed back.